We’re experienced retail consultants and strategists. First Retail Group’s skilled and innovative experts combine insight and knowledge to identify and develop potential, drive commercial performance and navigate risk.
Our work translates opportunities into clearly defined strategies and implementation with expertise at bringing everyone on the journey – building collaboration and achieving successful, enduring, outcomes.
Who we work with
Our award-winning strategy and enablement services support the success of progressive consumer-facing brands, experiences & destinations.
We’re trusted to deliver performance solutions by leading retailers, franchisors, healthcare providers, airports, hospitality and tourism operators, museums, property and shopping centre owners, and government agencies in New Zealand, Australia, UK and the Pacific Islands.
Success-driven – we’re known for our expertise, smart thinking, connection, the ability to unpack complexity and a relentless focus on results.
With a skilled, multidisciplinary team and agile, responsive culture, our strategy, enablement and endurance solutions deliver rapid wins as well as sustained long-term performance improvements for a range of clients and sectors.
First Retail Group’s specialists have extensive commercial and marketplace knowledge along with close understanding of consumer behaviour, market and industry trends.
We bring experience, insight and analysis-led strategy to projects – helping confidently interpret opportunity, address challenges and mitigate risk.
Our clients’ are focused on maximising potential from their investments, marketplace and people. We collaborate to help achieve these goals.
From performance development and customer experience programmes to stakeholder engagement and commercial strategy, our solutions are supporting success, globally, across diverse economic and social environments.
Ready to help
We’re ready when you are. Talk with us about strategy, commercial performance development, consumer insight, customer experience, stakeholder engagement and enablement solutions.
Contact us to learn how our approach and expertise can help achieve your organisation’s needs.