Australasia's Leading Retail Consultants

As recognised experts in retail and consumer behaviour, our work is helping leading brands and destinations interpret opportunity, drive performance and mitigate risk.

Retail Consultants

First Retail Group are experienced, innovative retail consultants, planners and strategists.  Our experts work across a diverse range of categories and disciplines, delivering practical, performance oriented solutions that enable clients to realise greater potential and return from their operations and marketplace.

We’ve expertise spanning the pillars of best-practice and continued evolution in retail including: omni-channel, merchandise, personnel, consumer behaviour, customer experience, supply chain, property & marketing. 

We’re committed, long-term partners. Working closely with clients’ we develop a comprehensive understanding of their marketplace, needs and opportunities,  then deliver on-target solutions, implementation timetables, enablement and continued support to drive improvement and performance

First Retail Group Retail Consultancy Experts


  • Retail Strategy and Planning
  • Performance and Risk Management
  • Category Development
  • Digital and E-Commerce Strategies
  • Industry Knowledge & Analytical Insight
  • Marketing Strategies
  • Customer Journey and Experience
  • Franchising Strategies
  • Change and Transformation Programmes
  • Strategic Quick Wins 
  • Information and Insight