Community & Stakeholder Engagement

We're trusted to deliver empathetic stakeholder engagement, consultation & relationship management programmes for Council's, Transport & Development Agencies.

Stakeholder Engagement

Bringing people and communities along on the journey is a key part of what we stand for and deliver.

Our work with stakeholder engagement helps to engage businesses and neighbourhoods, agencies and the property sector understand local values, aspirations and potential – supporting awareness, empathy and alignment.

We’ve been proud to provide engagement and consultation solutions for infrastructure and regeneration projects along with community resilience and recovery programmes – in often challenging circumstances. Our specialists have helped smooth the way to achieve connection, awareness, confidence and goodwill in city, suburban and provincial environments.

We’ve developed respected and enduring relationships with community leaders, individuals and businesses  through our collaborative approach, understanding and objectivity.

First Retail Group Stakeholder Engagement

First Retail Group are experts in stakeholder engagement, having delivered relationship building projects for organisations responsible to communities, groups and individuals with an interest in planning, infrastructure, policy and investment decisions.

Our team come from diverse cultural backgrounds and have extensive experience in community development, the environment and economic resilience – ensuring awareness, empathy and understanding of all sectors that could be impacted by decisions. 

We are respectful, trusted and transparent in approach and delivery – supporting a culture of collaboration and contribution.

Working with Councils and Government Departments, First Retail Group have managed community consultation on major proposals, planning and other important decisions that affect stakeholders. These have included parking policy, changes in road use, long-term and spatial plans.

With expertise in developing awareness, connection and involvement both in-person and remotely, we have successfully delivered large scale community consultation programmes to include participation from voices less heard – including broader age groups and wider demographics within communities. 

We’re adept at reaching deep into neighbourhoods and sectors to develop the broadest possible participation and contribution. This includes in-person and online surveys, meet-ups, precinct and special interest groups, workshops and conferences.

From walk-in stakeholder clinics to large summits, First Retail Group have planned and delivered successful  events for councils, economic development agencies, major infrastructure developers and those that must earn the trust and support of communities surrounding them.


  • Stakeholder Connection and Engagement
  • Stakeholder Communications
  • Community Consultation and Facilitation
  • Public Involvement and Participation
  • Developing Collaboration
  • Empowering Community through Decisions 
  • Event Planning and Delivery
  • Insight Surveys and Reporting
  • Inclusion and Co-Design