Retail consulting

Stakeholder Engagement

Building trust and collaboration to ensure all voices are heard and understood, leading to shared visions, empowered communities, and positive outcomes for everyone involved.

Working together for positive change

Better Outcomes: At First Retail Group, we believe in the power of collaboration. Stakeholder engagement is at the heart of what we do, ensuring everyone’s voices are heard and building a strong foundation for successful projects.

Why Stakeholder Engagement Matters?

By bringing people and communities together from the start, your project benefits from:

  • Understanding Local Needs: Gain insights into the concerns and aspirations of businesses, residents, and government agencies.
  • Understanding Local Needs: Foster a common understanding of the project’s goals and potential impacts.
  • Alignment & Support: Develop solutions that consider stakeholder needs and contribute to a shared vision.

Our Experience Makes the Difference:

We have a proven track record of delivering successful stakeholder engagement solutions for diverse projects such as:

  • Infrastructure & Regeneration: We facilitate open communication and build trust for vital infrastructure and regeneration projects.
  • Community Resilience: Our collaborative approach empowers communities to navigate challenging circumstances..
  • Diverse Environments: Our specialists work effectively in urban and provincial areas, building connections across many communities.

Our Core Values:

  • Collaboration: We work together to find common ground and build strong relationships.
  • Understanding: Our diverse team brings a wealth of experience to understand all perspectives.
  • Respect & Transparency: We value open communication and treat all voices with respect.

Talk to us about expert engagement solutions

Customer Insight and Experience

Stakeholder Engagement Services

Consultation & Outreach

  • Surveys & Public Opinion Research: Seeking and interpreting community sentiment through surveys, polls, and focus groups.
  • Workshops &  Meetings: Facilitating interactive sessions for open dialogue, information sharing, and collaborative problem-solving.
  • Online Forums & Social Media Engagement: Utilising online platforms to create ongoing communication channels and gather feedback from wider audiences.

 

Stakeholder Mapping & Analysis

  •  Comprehensive Stakeholder Identification: Identifies all relevant stakeholders, including internal employees, customers, suppliers, investors, government agencies, and community groups within New Zealand.
  • Strategic Planning: Develop tailored communication and engagement plans to address the specific needs and concerns of different stakeholder groups within New Zealand, fostering positive relationships and minimising potential conflicts in the local market.

Issues Resolution & Facilitation

  • Mediation: Skilled facilitation to guide constructive dialogue, identify common ground, and establish mutually agreeable solutions.
  • Collaborative Workshops: Fostering co-creation and collaboration among stakeholders with differing perspectives.
  • Neutral Platform Provision: Creating fair and unbiased environments where stakeholders can openly communicate and address concerns.

Our work