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Retail consulting

Leisure Retail

Our expertise in the leisure retail – including hospitality and entertainment categories, helps create experiences that capture market share and drive commercial performance.

Shaping the Future of Leisure Retail

First Retail Group: Trusted Advice in Leisure Retail Growth

First Retail Group is your partner for navigating the dynamic world of leisure retail. Our team of experienced strategists combines deep industry knowledge with cutting-edge market insights. This powerful combination allows us to:

  • Identify hidden potential: We uncover opportunities within your organisation and its marketplace to fuel growth.
  • Navigate evolving trends: We stay ahead of the curve, anticipating trends and mitigating risk across diverse leisure sectors, including hospitality and entertainment.

Why Choose First Retail Group?

  • Leisure Retail Expertise: We understand the unique challenges and opportunities presented by the leisure industry, from entertainment venues and hospitality businesses through to experiences.
  • Actionable Insights: We translate performance data and insight into clear, actionable strategies. These strategies are designed to deliver measurable improvements and drive real results.
  • Proven Track Record: We have a history of successfully partnering with leisure retail organisations to achieve sustainable growth.

Lets unlock the full potential of leisure retail organisations.

contact us

Retail Strategy Services

Insight & Analysis

Market Dynamics:

  • Consumer & Market Trends
  • Opportunity Insights
  • Category Analysis
  • Competition Tracking

Customer & Location Insights:

  • Consumer Behaviour
  • Customer Experience
  • Customer Journey Mapping
  • Location Intelligence
  • Public Life Assessment

Retail Strategy

Performance Solutions:

  • Growth & Profitability
  • Omnichannel Planning
  • Operational Efficiency
  • Process & Systemisation
  • Location Optimisation
  • Risk Mitigation

Customer Experience:

  • Experience Culture 
  • Customer Goodwill

Gain a Competitive Edge:

  • Market Positioning
  • Innovation & Diversification
  • Differentiation Strategies
  • Technology Integration 

Enablement

Building Success:

  • Cultural Shift
  • Change Management
  • Embedding Improvement 

Driving Transformation:

  • Change Management
  • Project Management & Delivery
  • Sustainability Solutions
Jacks Fiji - Bonefish Restaurant
Press Hall
O'Connells
Pita Pit
KFC Sopac

First Retail Group Ltd

Retail Consultants and Strategists

  • NZ +64 4 979 9668
    AU +61 4 888 60415
  • hello@firstretailgroup.com

About Us

Services

Sector Expertise

First Retail Group recognises the Tangata Whenua and First Nations people as the traditional custodians of the lands we operate on. We are committed to fostering meaningful partnerships with these communities, based on mutual respect, collaboration, and a shared commitment to a sustainable future.

© First Retail Group Ltd - 2025