First Retail Group helps retail operations grow, adapt, and perform. From city centre flagships and airport precincts to museum stores and university campuses, we turn industry insight into clear, practical strategy. Whether you are launching a new concept, tuning up existing store performance, or conducting a full business review, our advice is backed by decades of hands-on experience.
Retail Strategy
End-to-end retail strategy consulting — from concept development and range planning to commercial performance reviews, training and store network optimisation.
Hospitality Retail Strategy
Specialist retail strategy for food & beverage, resorts, entertainment and leisure venues — maximising revenue opportunities and elevating the guest experience.
Healthcare Retail Strategy
Purpose-built retail solutions for the pharmacy sector and health and wellness service providers balancing commercial opportunities with well-being imperatives.
Tourism Retail Strategy
Strategic retail consultancy for tourism operators, airports, ferries and destination attractions – creating memorable visitor experiences and maximising revenue potential.
Museum Retail Strategy
Tailored retail strategy and experiences for museums, galleries, and cultural institutions — aligning the store offer with brand values while driving mission-aligned revenue.
Campus Retail Strategy
Specialist retail consulting for universities, hospitals and commercial campuses, creating vibrant, successful amenity solutions and authentic hospitality experiences.
Charity Retail Strategy
Expert guidance for charities seeking to maximise fundraising potential from their retail portfolio. From store network and e-commerce planning to systemisation and training strategies.
Retail Destination Strategies
FRG are specialists in delivering town and city centre retail and commercial strategies that help CBDs successfully adapt to changing audiences and evolving consumer and category trends.
Supplier Strategies
FRG partners with leading and emerging FMCG, healthcare, and industrial brands to optimise market channels, accelerate share growth, and align with evolving demand.
Property Solutions
We bridge the gap between design vision and market reality. By working closely with designers, planners, sales leads, and leasing teams, we help property owners create consumer-orientated environments people want to experience.
Training Solutions
FRG designs, delivers, and maintains customised training programmes that build frontline skills and confidence across retail and service sectors, maximising workforce potential and driving sustained operational productivity.
Commercial Solutions