Retail consulting

Campus Retail Strategies

Strategic solutions that support innovative retail, hospitality and service offers and experiences for universities, hospitals and commercial campuses.

Thriving campus communities

Where Education Meets Commerce

First Retail Group is a team of commercial strategists that understand the social and economic value of shaping vibrant campus communities through strong and experiential amenity, hospitality and entertainment offers.

Elevating the Campus Experience Together:

Our proven approach unlocks hidden opportunities and crafts strategies to seamlessly integrate retail into the campus environment. This enhances convenience, fosters a sense of community, and plays an important role in enhancing the campus experience for students, faculty, staff, and visitors.

We Partner with You:

We have extensive experience working with diverse institutions, from universities and hospitals to commercial campuses. This allows us to tailor solutions that meet the specific social and economic needs of your organisation and its stakeholders.

What Makes Us Different?

Our expertise helps to  define opportunities and deliver actionable strategies that empower campuses to thrive. We create retail solutions that not only maximise revenue but also enhance the overall campus experience.

Let's unlock the full potential of your campus retail offering

Retail Strategy Services

Insight & Analysis

Market Dynamics:

  • Consumer & Market Trends
  • Opportunity Insights
  • Category Analysis
  • Gap Analysis

Audience Insights:

  • Consumer Behaviour
  • Customer Experience
  • Customer Journey Mapping

Retail Strategy

Performance Solutions:

  • Optimal Mix & Offer
  • Operating Models
  • Operational Efficiency
  • Location Optimisation
  • Risk Mitigation

Customer Experience:

  • Retail Environment
  • Key Performance Measures

Gain a Competitive Edge:

  • Market Positioning
  • Innovation & Diversification
  • Differentiation Strategies
  • Technology Integration 

Enablement

Building Success:

  • Cultural Shift
  • Change Management
  • Embedding Improvement 

Driving Transformation:

  • Change Management
  • Project Management & Delivery
  • Performance Monitoring
  • Sustainability Solutions

Our work