Linkedin X-twitter Youtube
Retail consulting

Expertise to Deliver

Specialists in developing potential, driving performance and managing risk – advising and enabling consumer-facing sectors and destinations including retail, healthcare, leisure and tourism.

Accomplished Retail Strategists

Empowering organisations to thrive in an ever-evolving retail landscape.

First Retail Group is an award-winning retail consultancy with a proven track record of success. We offer a comprehensive suite of services designed to help organisations of all sizes achieve their goals for evolution, growth and resilience.

Our Expertise:

  • Market Insight: Consumer trends and market intelligence that confidently guide direction.
  • Retail Consulting: Insights and strategies to maximise asset performance, adapt to market trends, and unlock potential.
  • Stakeholder Engagement: Facilitating communication and collaboration to ensure successful project outcomes.
  • Customer Experience: Creating exceptional customer experiences that drive loyalty and advocacy.
  • Project Delivery: Managing projects efficiently and effectively, ensuring on-time and on-budget completion.

Trusted Solutions:

  • Proven Results: We have a long history of delivering successful projects for a diverse range of private, corporate and government organisations.
  • Client-Centric Approach: We believe in building strong and enduring partnerships with our clients. We take the time to understand your needs and goals and develop customised solutions to help you achieve them.
  • Communication & Collaboration: We build open communications and collaborate closely with our clients and their stakeholders throughout the entire project lifecycle.
  • Community Commitment: We are dedicated to giving back to the communities we serve. Where possible, we provide pro-bono services to charities and social agencies, and we support sector capability building through educational programmes.
  • Sustainability: Sustainability is a core value. We work with our clients to ensure responsible resource management and prioritise environmental, social, cultural, and economic well-being.

Lets Explore how we can help

contact us
Bill Richardson Transport World - First Retail Group

What Our Clients Say

Thank you for the CBD2050 Summit First Retail Group delivered so well for Council and our communities.
New Plymouth DC
Excellent stakeholder engagement and strategy work on our Panmure and Onehunga Town Centre projects. Nice work.
Panuku Development
Strategy, insight and support that's helped confidently shape new market development work. Thanks team.
KFC SOPAC
HelloWorld teams all thoroughly enjoyed the retail workshops and keynote presentation at our conference.
HelloWorld Travel
On behalf of our Board, thank you for the valuable insight and strategy work on our Auckland Airport store.
Aer Rianta (The Loop)
We were delighted with the insight and strategy developed for our Glen Innes Town Centre transformation project.
Tamaki Regeneration
Excellent planning and delivery of Swanndri's strategy workshop. Outcomes we are very pleased with.
Swanndri
A great partnership. Together with First Retail Group we've achieved some amazing things for our stores.
Mitre 10 Mega
Wonderful work guys - bringing over 150 of our community together in developing priorities for Porirua at the Summit.
Porirua City Council
Successful community engagement and retail strategies delivered across our Dominion Rd and Grey Lynn projects.
Auckland Transport

First Retail Group Ltd

Retail Consultants and Strategists

  • NZ +64 4 979 9668
    AU +61 4 888 60415
  • hello@firstretailgroup.com

About Us

Services

Sector Expertise

First Retail Group recognises the Tangata Whenua and First Nations people as the traditional custodians of the lands we operate on. We are committed to fostering meaningful partnerships with these communities, based on mutual respect, collaboration, and a shared commitment to a sustainable future.

© First Retail Group Ltd - 2025