Chris Wilkinson is the founder and Managing Director of First Retail Group – award winning, specialist strategists to consumer-facing markets including retail, hospitality, healthcare, tourism and the sectors supporting them – such as supply chain, banking and property.
Chris’ background as a pioneer in the evolution of experience-based retail has earned recognition as an industry thought leader with clients that include major retail chains, franchisors, banks, consumer brands, shopping, tourism and leisure destinations
An adept and sought-after speaker, facilitator and media commentator, Chris has delivered keynote presentations at major events across the globe including conferences, corporate retreats and workshops in the US, UK, Singapore, Australia, New Zealand and the Pacific Islands.
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Chris Wilkinson has delivered keynote presentations for corporate, industry, franchise and government conferences around the world.
His energetic, knowledgeable and thought-provoking style is complemented by compelling visual content, intuitive interaction and take-home audience resources – creating talked-about events that provide enduring benefit for participants.
First Retail Group have delivered capability building and informative workshops for the retail, franchising leisure, healthcare, property and economic development sectors Interactive and stimulating, these customised events engage and enthuse their audiences – creating value for participants and enduring benefit for client organisations.
We deliver expert facilitation, working with both large and small groups in both corporate and public forums.
With an ability to unpack complexity, encourage participation and develop collaboration, our teams have successfully managed often challenging discussions with positive outcomes for clients.
With specialist knowledge of retail strategy and consumer trends, city, town and shopping centre success, customer experience and performance improvement, we are able to provide insight as a expert panellists for conferences and interactive events.
Our team of engagement specialists have delivered national and international roadshows on behalf of retailers, consumer brands, franchisors and retail property investors – helping launch new products, build selling skills, strengthen organisational culture and develop collaboration.