Development Response Solutions

We're experts in supporting communities to mitigate the impacts from development & infrastructure projects - helping maintain performance and build resilience.

Development Response - Project Impact Mitigation

Public realm, transport and infrastructure improvement works are often impactful on surrounding businesses, with resulting effects on trading and goodwill. First Retail Group are leading experts in the mitigation of these impacts through planning, engagement and collaboration with stakeholders and project delivery partners.

Our teams have worked across a range of high profile projects including city and town centre upgrades, bus and cycleway construction and major infrastructure upgrades – guiding methodologies, customer experience and goodwill, economic resilience and stakeholder welfare.  

First Retail Group is a recommended supplier to Waka Kotahi – NZ Transport Agency’s Innovating Streets Programme with expertise in Community activation, Design-led Thinking, Monitoring and Evaluation. Placemaking and Community Engagement through Co-Design and Workshop Facilitation.


Development Response Transport Retail First Retail


  • Development Response Programmes
  • Stakeholder Communications
  • Stakeholder Engagement & Consultation
  • Customer Experience Strategies
  • Community Workshops and Events
  • Design-led Thinking
  • Retail Resilience Strategies
  • Recovery & Support Programmes
  • Urgent Intervention & Assistance
  • Project Monitoring & Contractor Liaison