COVID-19 Retail Recovery Solutions

Working in partnership with local and central government, property owners & businesses to support economic resilience and recovery for consumer-facing sectors and destinations.

Covid-19 Response

Our Covid-19 retail recovery services deliver a range of practical solutions for businesses and consumer destinations.

We’ve been working with retailers, franchisors, property owners, the finance sector, regional development agencies and councils since Covid-19 first emerged as a major threat to local economies. Our work has included impact and risk assessment, market response and adaptation, business strategy, commercial community building and resilience planning.

With a background in managing crisis situations following disruptions from major events, First Retail Group have the experience, resources and empathy to support organisations during times of stress and challenge – helping identify opportunities within their markets and performance improvement. 

Working collectively with groups including Business Development Districts (BID’s) or individually with businesses, our Covid-19 retail recovery services are supporting confidence and resilience.

We’re providing market insight and information services to help businesses, governments, councils, banks and investors interpret changing market conditions, identify economic opportunity and navigate risk from the impacts of Covid-19 on local marketplaces.

Combining performance data and our close understanding of trends and consumer behaviour, we bring the experience and empathy of managing dynamic economic environments, vulnerable stakeholders to create an end-to-end recovery solution.

Working on behalf of property owners, councils, economic development agencies and the government we are providing business support and advice to assist businesses in navigating challenges brought about through COVID-19 challenges.

For New Zealand-based businesses our advisory services can be funded through the NZTE Regional Business Partners programme.

First Retail Group are providers under the New Zealand Trade and Enterprise Regional Business Partners programme. For qualifying New Zealand businesses selected services are able to be subsidised. Visit our portal on the RBP website to learn more here.


  • Responsive Support Services
  • Commercial Community Building
  • Recovery and Resilience Support
  • Digital and E-Commerce Strategies
  • Performance Improvement
  • Stakeholder Engagement
  • Consumer Insight and Experience
  • Investor Services and Market Insight
  • Join-Venture Services Provision