STRONG PARTNERS FOR COMMERCIAL SUCCESS

Interpreting opportunity, driving performance & managing risk

First Retail Group are experienced, innovative retail consultants, planners and strategists.  Our specialist teams work across a range of disciplines, delivering practical solutions that enable clients to realise greater potential from their operations and marketplaces.

WHAT WE DO

We help organisations achieve their goals through the development of strategy, collaborative project implementation and long term support.

HOW WE WORK

We build a thorough understanding of clients’ needs and marketplace. Comprehensive scope & deliverables follow, ensuring on-target solutions. Our experts then develop and implement strategies that  maximise opportunity, drive performance & manage risk.

EXPERTISE

Our knowledge & experience spans the pillars of best-practice in retail including: omni-channel, merchandise, personnel, consumer behaviour, customer experience, supply chain, property & marketing.


ABOUT US

EXPERIENCE

HOW WE WORK

HOW WE CAN HELP

Helping achieve commercial & operational goals is a key part of the work our retail experts
deliver globally.

We provide customised  project solutions - beginning with robust strategy - developed from a close understanding of needs, market dynamics and potential.

Our clients include a diverse range of organisations across  retail, hospitality, tourism, healthcare, property and government sectors.

We also work with suppliers, franchises, membership groups
and other industry stakeholders in developing strategy to transform performance.

Knowledge is our advantage. We understand retailing and consumer behaviour along with key factors
driving success in today’s dynamic omni-channel marketplace.

First Retail’s specialists constantly  monitor global consumer trends - interpreting opportunity & helping navigate risk.


CAPABILITY & CULTURE TO MAKE THINGS HAPPEN

Resourced to deliver your organisation’s commercial goals

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OUR CLIENTS

Working with leading  retail, hospitality, tourism, healthcare & government organisations

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PROJECT HIGHLIGHTS

Diverse strategic solutions & support for clients

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CONTACT US

We’re here to help


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Expertise in retail strategy, performance & resilience

First Retail Group are innovative strategists & planners that help organisations maximise performance

FIRST RETAIL GROUP LTD

General enquiries: info@firstretailgroup.com
Level  4,  5 Willeston Street
Wellington, 6011
New Zealand

Tel +64 (4) 4773 129

New business enquiries direct:
Chris Wilkinson, Managing Director
DDI +64 (4) 979 9668
chris@firstretailgroup.com

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OUR MARKETS


RETAIL CONSULTING
Independent & Multiple Retailers, Franchisors and Co-operative Groups

LEISURE RETAIL CONSULTING
Hospitality Operators, Resorts, Museums, Zoos, Theme Parks, Transport and Airports

CAMPUS RETAIL CONSULTING
Retail, Services, Food and Beverage

HEALTHCARE RETAIL CONSULTING
Pharmacy, Medical, Health and Beauty

RETAIL PROPERTY CONSULTING
Shopping Centres, Civic Projects & Developers

LOCAL GOVERNMENT
CBD Resilience, BID Programmes,
Capability Building, Town Centre Strategy

GOVERNMENT
Industry Trends and Engagement,
Regulatory Strategy, Sector Engagement

SUPPLY CHAIN
Manufacturers and Distributors

EVENTS & INSIGHT

Browse our industry insight, event participation & presentations


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“A great partnership. Together with First Retail we’ve achieved some amazing things”

FIRST RETAIL GROUP LTD. RETAIL CONSULTANTS - NEW ZEALAND, AUSTRALIA, UK, USA & THE PACIFIC ISLANDS.
SPECIALISING IN RETAIL STRATEGY, PERFORMANCE DEVELOPMENT & RISK MANAGEMENT.
HEAD OFFICE: L4,  5 WILLESTON STREET, WELLINGTON, 6011, NZ

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PRESENTATIONS

Our retail experts deliver keynote presentations at conferences, retreats & trade events.  View recent presentations and coverage here.

WORKSHOPS

First Retail Group develop and facilitate workshops globally on best practice omni-channel retailing, customer experience strategies, team building, town centre resilience  and related topics. To learn more, please contact our Client Services team.

INDUSTRY INSIGHT

Keep up with  retail sector conversations by subscribing to
First Retail Group’s Twitter page.  We’re also available for comment to media organisations and journalists on topical retail issues, consumer or industry trends. Please email us here


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GLOBAL REACH, LOCAL KNOWLEDGE

First Retail Group deliver projects throughout New Zealand, Australia, The Pacific Islands, United Kingdom & North America.

 © 2016  FIRST RETAIL GROUP LTD

Let’s Talk.
Share your organisations’ ideas & needs. We look forward to discussing how First Retail Group can help.


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